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Hotel Reviews > New York Hotels > Best Western Albany Airport Inn
The front desk staff was accommodating.
Glad they can be found online.
It was a nice stay for the whole family.
This hotel made me feel secure: Seeing employees when walking around in the middle of the night. Knowing that there was always someone at the desk to help me or watch the front door. Seeing that the employees had good, fast communication with each other.
This hotel made me feel important: They offered info about premiere points and signed me up right away.
This hotel made me feel elegant: I was treated as a lady who was in good standing.
It was great. They had a pool which we enjoyed. Their breakfast was very good.
This hotel made me feel practical: Because it made you feel right at home so you knew it was a practical thing to do.
This hotel made me feel welcome: The front desk staff is friendly and personable.
I'm not too pleased with them. There were a number of problems with the room and when I called the front desk, they treated me like I was bothering them.
This hotel made me feel practical: They have a pool which my grandchildren love. They allowed the children to stay in the pool a little past closing time. The children were happy and felt it was a practical decision to choose to stay at this motel.
My only complaint is the somewhat limited hours of the on-site restaurant.