We stayed at hotel on the way to and from our destination based on the recommendation of a friend. The hotel put us in the back of the building in a rather dark area. When loading the car the next morning on the way out of town, we put 2 suitcases in the trunk and returned to the room to get the other luggage only to find out that the first had been stolen out of our car trunk. We were parked just outside our room door and it was 4:30 in the morning! The hotel staff did little to nothing to help out but only gave us a phone number to call - we had to leave to catch our flight but kept calling on the trip with little results. It wasn't until our return that we were able to catch the manager who only offered to give us the night free. It took $1200 to replace the clothing stolen and our prescription medicines were also in the bags which were taken. We left our car parked there for the trip and were concerned about it but all was ok with the car when we returned. This is in a bad neighborhood and there are security concerns which are not being addressed. The security cameras were of no help in identifying the theives. They need to beef up the security in the whole area near the Interstate 85 hotels!