After reading many reviews on the Best Western Adams Inn and finding those who truly found the staff rude, we still stayed there 8/14 thru 8/18/06. I found only ONE staff member at the front desk to be "disinterested" as opposed to "rude". This is not a fancy hotel, but the grounds on the Neponset River, the staff in the restaurant/bar and everything else about it was completely enjoyable. We will be returning at the end of October just BECAUSE we enjoyed our stay. They also shuttle you to the "T" station and will pick you up again if you call the hotel when you return back to the station. Not one complaint here (other than the pretty noisy air conditioner), and I'm a picky NY'er! LOL!!