Front desk check in is good in the afternoons (friendly staff), but when the shift changes to the morning, the clerk is curt. When I phoned there with questions prior to arriving, he told me to call back because they were too busy. The building is a converted apartment dwelling with the kitchens removed, probably built in the 30s or 40s. It smells sour and musty because it's so old. The room was clean. Nice continental breakfast in the mornings. It has an internet room if you need a computer. The location is good, as it's just a few blocks from the heart of the City--Union Square. Good shopping there!