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Beresford Hotel

3 Stars
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635 Sutter Street (Downtown)   [edit info]
San Francisco, CA 94102, United States +1 415 673 9900 www.beresford.com - see rates
Check-in time: 1:00p    Check-out time: 12:00p
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Enjoy comfort, hospitality, convenience and an excellent Union Square location at very reasonable rates. A truly charming, family owned... more »
 
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Hotel Review

1 of 26 reviews
 
Avoid! - Full of Bed Bugs and terrible service – Posted Oct 19, 2009
by billystarr32  (1 reviews)
   
         
Horrible

My recent trip to the States was ruined by spending 5 nights (for which I paid close to $US1000) at the Beresford for the following reasons:

(1) I was eaten alive by bed bugs. My body is covered in large, flammed bites which are incredibly itchy and sore and which were caused by the bed bugs at this hotel. Since arriving home I have been prescribed two courses of antibiotics to deal with the infection caused by their bed bugs and have had to take time off work.

On top of this:

(2) They asked me for cash before they would call me a taxi from the foyer.

(3) They refused to provide me with another blanket which I needed because my room was so cold.

All in all, a terrible experience.

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