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Beresford Hotel

3 Stars
 
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635 Sutter Street (Downtown)   [edit info]
San Francisco, CA 94102, United States +1-415-673-9900 www.beresford.com - see rates
Check-in time: 1:00p    Check-out time: 12:00p
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Enjoy comfort, hospitality, convenience and an excellent Union Square location at very reasonable rates. A truly charming, family owned... more »
 
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average guest rating 3.2 out of 5

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Sort by:   newest   best   worst 1-10 of 26 reviews

Avoid! - Full of Bed Bugs and terribl... – Posted Oct 19, 2009
by billystarr32  (1 reviews)
   
         
Horrible

My recent trip to the States was ruined by spending 5 nights (for which I paid close to $US1000) at the Beresford for the following reasons:

(1) I was eaten alive by bed bugs. My body is covered in large, flammed bites which are incredibly itchy and sore and which were caused by the bed bugs at this hotel. Since arriving home I have been prescribed two courses of antibiotics to deal with the infection caused by their bed bugs and have had to take time off work.

On top of this:

(2) They asked me for cash before they would call me a taxi from the foyer.

(3) They refused to provide me with another blanket which I needed because my room was so cold.

All in all, a terrible experience.

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good location - bad service/room – Posted Aug 04, 2009
by Stanslc  (1 reviews)
   
         
Mediocre
male with a moderate budget, traveling for business

** Staffs are very unfriendly - one staff keeps talking on phone with a friend while I was waiting. ** They don't have any air-condition or wireless internet ( One computer for may be 100 hotel guest, I don't say that free internet). I can go to a cafe and get free wireless with a purchase of coffee. I don't know why this hotel can't provide free wireless for their guest.

** No coffee-maker in the room or at the lobby. I woke up little late one day during my stay and went down to lobby for a coffee. the guy at the counter said - " we close our coffee service at 10:00 am"

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This was my very favorite place to stay – Posted Sep 11, 2008
   
         
Good

This was my very favorite place to stay when I used to go to San Francisco regularly. It's a small, intimate, and charming hotel that is very reasonably priced compared to other larger hotels there. It has a nice spot adjacent to it-The White Horse ...

read full hotel review on Citysearch

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Hotel Review – – Posted Jun 30, 2007
   
         
Good
38 year old male with a luxury budget, traveling for leisure

The staff was friendly and the room was clean. They had free internet and the hotel was a great value for the location. It was nothing extravagant, but it is perfect for those who are there to experience the city and not hang out at their hotel.

The front desk staff was friendly and informative whenever questions were asked.

I am very likely to return to the Beresford Hotel.
I would definitely recommend it to friends.
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2 out of 2 people found this review helpful
Good value for money – Posted Nov 26, 2007
by Tonyfromscotland  (1 reviews)
   
         
Okay
33 year old male with a moderate budget, traveling for leisure

As it's a budget hotel, you get what you pay for.The staff are friendly especially Vincent and Mandy.The rooms are very small and the bathroom was tiny. My room was facing onto the street and i didn't hear too much noise. The white Horse bar is part of the hotel and you go there for a free continental breakfast and you can have dinner there too at a reasonable price.The beresford is not too far away from the heart of Union Square, about 5 minutes walk. I also felt safe as i was on my own although there are a lot of homeless/beggars around. Overall i enjoyed my stay and would consider going back.

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Very comfortable – Posted Nov 22, 2007
by SusanHH  (4 reviews)
   
         
Good
51 year old female traveling for leisure

-Loved the location, close to Union Square and Chinatown but far enough away to be quiet.

-Breakfast is included.

-Charming and old world.

-Very reasonable.

-Didn't love the view of the brick wall from the bedroom window.

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can't wait to go back – Posted Nov 13, 2007
   
         
Good

stayed at the beresford and felt very safe in the neighbourhood as i was on my own.The only downside with the area was the countless homeless/beggars looking for money.The hotel room was small and the bathroom was tiny.Depending which room you are...

read full hotel review on Yahoo! Travel

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Not happy with front desk service – Posted Sep 27, 2007
by Formerresident  (1 reviews)
   
         
Okay
61 year old female with a moderate budget, traveling for leisure

Front desk check in is good in the afternoons (friendly staff), but when the shift changes to the morning, the clerk is curt. When I phoned there with questions prior to arriving, he told me to call back because they were too busy. The building is a converted apartment dwelling with the kitchens removed, probably built in the 30s or 40s. It smells sour and musty because it's so old. The room was clean. Nice continental breakfast in the mornings. It has an internet room if you need a computer. The location is good, as it's just a few blocks from the heart of the City--Union Square. Good shopping there!

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Beresford review – Posted Jun 14, 2007
   
         
Okay

This is a cute little hotel. I liked it the moment i step in the door. I didn't have a reservation but they took care of me right away. The room was perfect for an overnite stay. My only complaint would be that they did not have an internet...

read full hotel review on Yahoo! Travel

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Probably not again – Posted May 15, 2007
   
         
Mediocre

My room was near the restaurant in the hotel. People talking and laughing loudly at 11.35 pm caused disturbance. Besides, there was no hair-drier and the toilet flushing sound in other rooms was too loud.

read full hotel review on Yahoo! Travel

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