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3.0/10
Poor
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Decent place, but lacked service
Posted November 3, 2007
by Rctraveler,
1 reviews
50 year old woman with a moderate budget, traveling for leisure
I got married here and booked a salon suite, they put us in a 4th floor suite over looking constr site & no fountain view as promised by man checking us in. My fiancee went back downstairs & they put us on 21st floor w/view of fountains and said quietly to him if you stay just a couple days they put you in a not that great view,but if staying longer you get a fountain view, and that's an upgrade, but they"woudln't charge us" for this. Next day got call from front desk flowers arrived that prior nite; wedding coordin called, & no flowers came. Re; bar/if you remove an item its motion sensor'd & you get charged $4-5 as they assume you've consumed it when you may just look at ingredients. 2 of us went to front desk as we saw charges on your tv screen acct; a snippy front desk lady actually argued with us about this & was not going to take off the charges. (4-5 charges). She said read the sign. Room decor was just ok; I expected more for a suite almost 900 sq. ft. I spent a lot of $ there but I won't stay there again, nor prob not recommend it.
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