Baymont Inn and Suites Erlanger Hotel - Page 1

I very dirty hotel, our towels had brown stains on them and I didn't what to know what it might be, under staffed. I wanted to speak with the manager, the desk clerk called him and he was to busy to come down and talk to me. The clerk, who was very nice and said "our cleaning staff is a joke" At the breakfast buffet I observed staff putting uneaten food from used plates back on the buffet. This hotel should lose its affiliation with Bamont, which is a pretty good hotel chain

We had two rooms with one room with no tv and bedbugs. We had plans for the morning and couldn't stay around for the manager. We refused to pay and hopefully the room will not be charge to our credit.

I got bumped off of my flight. All the other nearby hotels were booked up except Baymont. I was glad I found them. I found them to be top notch and will stay with them again in the future.

This hotel made me feel relaxed: I appreciated their shuttle service. I was there and checked in in no time. It's a very quiet, and comfortable place to stay.

The stay was great, the location was great.