Bass Rocks Ocean Inn Resort - Page 1

They have a very friendly staff and a beautiful location.

This was our first stay in Gloucester. The room was standard size, the bathroom a little small but both were immaculate. The free breakfast was delicious, the staff very friendly and the view, unbelievable. I could sit on the enclosed porch for hours just looking at the jagged rocks and ocean. The pool is right across from the ocean, Good Harbor beach is fabulous an in walking distance. There's plenty to do in Gloucester so our stay was really great!!

I have been to the Bass Rock approx. 2-3 times each season for the past three years, last year I brought 5 other couples over the season from June to Sept. giving them approx. 14 nights occupancy, of which 10 nights were in the June and Sept. "Off season", 4 nights in the high season (July).

In Sept. '06 we booked for three nights, 3 rooms, arrived and spent two nights there. On the second day there we decided to not stay the third night, since the weather was bad.

The desk clerk charged us for the third night and said that we had to pay if they couldn't book the rooms for other guests.

I wrote a letter to the owners asking for a credit for the two nights (2 rooms X 1 night) I was charged for, for leaving early, citing the number of guests that I had brought them that season. I asked that they give me two nights credit in the off season for 2007. and I would also bring additional guests and take additional rooms at that time. They wouldn't allow me the credit and stated that if they didn't charge me for the two rooms I didn't use in Sept.'06, they couldn't stay in business.

I was stunned, apparently they are not good business people, or didn't think that I would mind being charged an additional $350.00 for 2 nights that I didn't use.

Well, I will not patronize them again and they are out at least 10-15 room nights this year and every year thereafter. I am amazed that they took that position.

Incidentally, I was just in Gloucester this past weekend and stayed at another hotel, which was cheaper and nicer, same road, same view.

My days at the bass Rock are over but I love Gloucester and will continue to go there and bring additional people with me, but not to the Bass Rock.

The hotel room was comfortable although the air conditioning didn't really work. The staff was wonderful, pleasant, and helpful! The view of the ocean was amazing and we are going to go back again!

This hotel made me feel welcome: All the staff on the premises were friendly, smiling when we saw them. Random staff members would stop and ask how we were doing.

It's a lovely inn. It has a wonderful view of the ocean. It has a welcoming staff and owners. I enjoyed the VCR and tapes. I loved the continental breakfast, tea, and lemonade and cookies offered throughout the day. It was a relaxing location.