I stayed here for business/pleasure. It has an abundance of conference facilities and a helpful staff. It boasts a beautiful golf course and luxurious spa. Most rooms have a balcony with a breathtaking view of the Hill Country.

read full hotel review on IgoUgo.com

The location is great and the surrounding area is scenic.

I had my honeymoon at Barton Creek and was very disappointed. Our suite was clean and nice but nothing like what you would expect for the price. Room service was overpriced and the service we received was terrible. They got our dinner order wrong on the 1st and 2nd try. By the time my husband's dinner arrived as he had ordered, it was so cold that he didn't even want to eat it anymore. Also, the staff does not respect your privacy. On our first night, we were startled to hear another voice in the other room of our suite after we had already gone to bed! Apparently, the man entered because we didn't answer his knocking at our door. Lastly, we were very disappointed that there was no mention of us being on our honeymoon during our stay. Overall, it was a disappointing experience and we would not go back.

I also had my wedding reception at Barton Creek and the service I received was even worse: Barton Creek's event coordinators were unprofessional and inexperienced. My husband and I were often given misinformation about important details regarding our event. Their director of catering was condescending and unhelpful. She scoffed at our ideas and was more focused on her own personal life than on our wedding. Her assistant was mistake-prone and misinformed us many times of prices, availability, etc. The catering department served us a delicious meal at our tasting but the actual dinner at our reception was tasteless and the portions were tiny. Barton Creek threw in hidden costs at every opportunity, including charging us for items that we were originally told would be "included”, the list of disappointments is very long. Barton Creek made what was supposed to be a fun experience very stressful and trying. I sincerely regret having my event at Barton Creek and learned from my wedding coordinator that establishments such as The Four Seasons and The Driskill do not have such problems. I highly recommend going with another hotel for your vacation or event.

I was shocked at the condition of this location, as well as the lack of customer service. It was not what one would expect from a 4-star resort.

I was in the upper penthouse suite. This room goes for $1300 a night. Upon entering the room, first thing I noticed were all the large, greasy stains on the carpet. As I walked farther into the large suite, I noticed that the furniture was missing knobs and pulls. The room had several clocks, and each one was set at a different time. In the front hallway bathroom, the glass shower door had fingerprints all over and around the sink.

There is a breakfast order form to fill in and to be left on you door as to breakfast choice. This form had been filled out by the last guest and was never used. When I called down to get a new one, it took 40 minutes, and by then I had to leave so as to not lose my spa appointment.

At check-in, two hosts where at the counter. One was busy with guests. The second host was looking down at her computer, typing away. Not once did she look up to say “Hello”. Welcome to the Barton Creek. After 5 minutes had passed, the host then looks at me and says “I can help you now!”

At the casual dining restaurant, their service was slow. After I and my 8 guests made a comment about the service we were then told, "Oh, sorry, we are short staffed!" At the pool side bar. The servers were all very young, college aged. We ordered drinks, which again took forever.

Sitting around the pool, we noticed a lot of trash, beer cans, wrappers, etc., in the bushes. When we pointed this out to the attendant walking by, again we were told "Sorry, we are short staffed! It will get cleaned up when we can!"

During check out, on our way down, we had a bell person walking in front of us, down the hall. The bell person was with two other guests and had a full luggage cart. As we all turned the corner. The bell person ran over a large amount if ice that had been dropped in the hall. Crushing the ice and making the spill even larger. Instead of warning us about the ice, we all almost slipped on it. We told the bell person, “Shouldn't you call someone about that on you walkie-talkie? He replied "I am sure housekeeping knows about it. And it might just be taking a few minutes to clean up. We are short staffed!"

I think the owners of this resort might want to change the name to “The Short Staffed Resort and Spa.”

The rooms had plenty of towels and robes. The service in the bar and the restaurant was casual and easy. We were treated well.

We have been going there for years. We usually stay in one of their suites. The stay has always been excellent. It’s great for golfers and walking at night was delightful.

It was a very enjoyable stay at a place that is way out of my normal price range!

It was a beautiful and comfortable place to meet.