Bal Harbour Hotel - Page 1

What I didn't like about Bal Harbor was the constant dropping of water pressure. If you have the shower running and somebody flushes a toilet, the shower water pressure drops almost COMPLETELY. The televisions in the rooms are small, and awful quality. The cable wiring was done very unprofessionally because if you turn on both TV's at the same time you actually get A LOT of "snow" on the picture. The website says that they have Wifi but it it's nothing like modern hotels. It's just an unencrypted wireless router in the lobby and the signal is awful unless you are on the 1st floor. Although still the location is great and the pool is nice but next year I will go to a newer hotel.

BE AWARE...DO NOT SEND YOUR DEPOSIT VIA CHECK AS DEMANDED! I DID AND NEVER RECEIVED A RESERVATION CONFIRMATION AND ENDED UP CANCELING MY TRIP BECAUSE I WAS TOLD THERE WAS NO ROOM RESERVED FOR ME. WHEN I INQUIRED I WAS TOLD THAT I HAD TO PROVE I PAID BY SENDING MY RETURNED CHECK! THEY INDICATED THAT THEY DO NOT KEEP TRACK OF INCOMING PAYMENTS! OWERS SON RUNS THE PLACE AND HE IS VERY RUDE TO SAY THE LEAST. I DID STILL GO TO NJ ON VACATION AND ACTUALLY STAYED AT A HOTEL VERY NEAR THE BAL HARBOUR AND I MUST SAY THE BAL HARBOUR IS NOT WORTH THE MONEY OR HEADACHE. I LOST MY DEPOSIT AND YOU COULD TOO! STAY CLEAR AND CHECK OUT THE OTHER HOTELS NEAR BY (THE ROYAL HAWAIIAN WAS AWESOME). THEY DO ACCEPT CREDIT CARDS BUT DO NOT FOR THE DEPOSIT SO THAT WHEN YOU HAVE A PROBLEM YOU CAN NOT DISPUTE IT WITH YOUR CREDIT CARDS ASSISTANCE!!!

It's a decent place, clean ..needs to be updated but the staff is soooo RUDE. They're uneducated and deceitful. I will never stay here again. Not worth spending your hard earned money to pay them for being SO rude to you.