Just a really bad experience. I would not let my any of my family stay at this place. Staff was very nice, but management was severely lacking in both etiquette and just plain manners. One of the worse attitudes I have ever witnessed against their own staff and employees. A fine example of how to demean and put down the people who are working for you. The "manager", if you want to call him that, had a nasty, hateful attitude. I should never have stopped. It would take a hell of a ice storm for me to ever stay there again.