Situated on a 14-mile stretch of white-sand beach in the heart of Cancun's famed hotel zone, this personal and welcoming Resort is close ... more »
Situated on a 14-mile stretch of white-sand beach in the heart of Cancun's famed hotel zone, this personal and welcoming Resort is close to some of the most popular restaurants, nightclubs and shopping in the area. However, once you arrive, it is easy to forget your centralized location, as the Grand's limitless options and unique touches like breakfast in bed and 24-hour room service will draw you in and make you never want to leave the property. The Avalon Grand has been totally remodeled and upgraded to offer a more dynamic ambiance, featuring new furnishing and contemporary vibe. A new infinity pool has been added to the property as well as plasma televisions in the studios and suites. Also we have a new VIP concierge check-in for all our guests . Further renovations include: a fully remodeled and expanded lobby. Accommodations redesigned with contemporary Mexican furnishing and internet access ; renovated and expanded Spa Ka an (which in Mayan means sky). *SPA* Guests can experience luxurious indulgences at Avalon Grand's spa. The spa offers everything from relaxing massages and calming body treatments to vitalizing aromatherapy and soothing facial treatments. Spa services are not included in the all-inclusive program. Exterior additions include a new snack bar by the Infinity pool and a new gazebo for wedding ceremonies. Further, each of the restaurants has been refreshed with new furnishings and menu selections . Guests will now receive VIP arrival service including: escort service to room, welcome cocktail, fresh toilettes upon arrival, airport transfers and more. Young travelers will also enjoy a new and improved Wild Things Kids program. Hotel amenities: * Outdoor Pool (2) * Kids pool * Tobacco & gift shop * Spa & Fitness center * Room Service (24 Hours) * Daily Activities * Stay at One Play at Three (Applicable to Avalon Baccara Cancun, Avalon Grand Cancun and Avalon Reef Club Isla Mujeres) * Wild Things Program (Kid's Program) * Pets NOT allowed * Medical services (on call) * Laundry & Dry cleaning * Indoor parking * 3 restaurants * 3 bars * In-room amenities (safety box, iron and ironing board) * Life guard (8:00am - 8:00pm) * Golf
Orbitz
female with a moderate budget, traveling for leisure
I sometimes think the only people who write reviews are the ones who are not happy. If you want a huge busy hotel this is not it. If you want a smaller hotel that has an activity director who gets everyone involved and then for the week you become friends with the people at the hotel this is it. Alex is in charge of the pool activities and had several fun games. I went with my sisters and we had a great, great time.
45 year old male with a luxury budget, traveling for leisure
This hotel could be so much more. It is marketed as a 4.5 Star All Inclusive but is really a 2.5 Star semi-inclusive. They would be much better off taking away the all inclusive option (note: if you book here you can choose the non-all inclusive do
We loved the hotel very small and close
–
Posted Mar 13, 2009
Excellent
We loved the hotel very small and close to all shopping malls. Everyone was helpful and very freindly. Food was excellent drinks were very good. Be ready to climb stairs no matter where you go in the hotel. Only bad thing about stay is after 2 p.m....
We loved the hotel very small and close
–
Posted Mar 13, 2009
Excellent
We loved the hotel very small and close to all shopping malls. Everyone was helpful and very freindly. Food was excellent drinks were very good (not strong enough). Be ready to climb stairs no matter where you go in the hotel. Only bad thing about...
This hotel is on the small side for
–
Posted Feb 25, 2009
Okay
This hotel is on the small side for Cancun standards. The food is buffet style at both restaurants and the Mexican restaurant was only open three days a week when we were there. Kelly's bar wasn't open at all when we were there. The bar service...
This was to be our last day in Mexico
–
Posted Feb 15, 2009
Mediocre
This was to be our last day in Mexico so we wanted a place on the beach with airport transportation. We got in to our room which had a strong sewage smell and dingy lighting but figured that we wouldn't be spending much time there as our flight left ...
This Hotel was wonderful. The staff
–
Posted Jan 23, 2009
Excellent
This Hotel was wonderful. The staff called us my our names the whole time we were there, i don't know how they remebered but they did. Also this hotel has activities all day like bingo by the pool for prizes, karaoke, and dance shows/ competitions. ...
Just returned from Cancun and already
–
Posted Jul 27, 2008
Good
Just returned from Cancun and already miss it. The Avalon Grand is a beautiful hotel with an exceptionally friendly, helpful and caring staff. Loved the fact of being able to utilize The Avalon Baccara two hotels down. We accessed the beach from...
We loved this hotel and would
–
Posted Feb 06, 2008
Excellent
We loved this hotel and would definately return in the future, it was close to 2 large shopping centres and accross the road from a smaller shopping mall. We practically walked everywhere and the bus is very accesible if you are going a little...