A 4 star hotel with 50 room-build in 1950 and completely renovated in 2000-All rooms are equipped with all modern facilities. Friendly... more »
A 4 star hotel with 50 room-build in 1950 and completely renovated in 2000-All rooms are equipped with all modern facilities. Friendly atmosphere and attractive design are characteristic of this traditional family business - right at the centre of the Alpine metropolis of Innsbruck. Youll love it! Refurbished traditional hotel with modern di1/2i1/2cor. BinderS SleeP ColoR offers you tastefully designed rooms in different colours. Economical and attractive offers with BinderS SleeP ComforT and SleeP CheaP. The hotel bar is the place to meet, not only for hotel guests. The hotel is located in the center of Innsbruck.
Orbitz
The Art Hotel Binders is a family operated property set amid the snow capped mountains of Innsbruck, Austria. This property is conveniently positioned one kilometer from the train station and six kilometers from Innsbruck Airport. Olympic World stands 200 meters from the inn. Binders Bar and Café, a modern bar outfitted with wooden furnishings and contemporary décor, serves a variety of wine, draft beer and traditional Austrian coffee. Pizza and snacks headline the menu. This ski in/ski out property offers wireless Internet access, function space and a 24 hour front desk. Complimentary use of the hotel's Internet corner is available. Additional property amenities include ski shuttle service, an arcade room and a video library. The inn offers 51 contemporary guestrooms equipped with cable television and telephones. Private bathrooms contain makeup mirrors, complimentary toiletries and handheld showerheads. Décor reflects individual guestroom color schemes and light tone furnishings.
Hotels.com
25 year old female with a moderate budget, traveling for leisure
This hotel looks very nice and lovely. It’s in the capitol of Tirol, surrounded by mountains. And my experience with people from Austria is that they are very friendly and helpful. But, there is one exception…
HOTEL BINDERS!
For me and my mountain loving boyfriend, I had arranged a visit to HOTEL BINDERS and stay a few days in Innsbruck. I had contacted the hotel if there was a free room, paid my deposit and never looked at some strange German word somewhere under all the information that mattered in my e-mail contact. I was really looking forward to it.
Unfortunately, when the journey came closer, something unexpected came by so I was wondering what happened if I canceled the trip and asked this question.
All I got were answers that due to the nature of the deposit they couldn’t return my money (c’mon…paying by internet isn’t that difficult!) and that I must have been informed about a cancel insurance (the strange German word had indicated this, because after my payment they suddenly translated it for me en pointed the word out for me, because it was somewhere between a whole lot of words) and they always recommended it to their guests. Yeah sure, after they had paid the money, like in my case?!
I told him about the misinformation etc. But to make a long story short, the man had cancelled my booking without any confirmation from my side, because I was just asking the question ‘what happens if…’. And that was that. I decided not to agree with all of this, because of my loss of money (€178,-), so I contacted the European consumer commission and explained everything.
They contacted the hotel, to negotiate about getting me (some of) my money back. But probably the employee was living in his own fantasy world, and told this commission that I had contacted the hotel by phone and I was speaking perfectly German and perfectly rude, so I must have understood the German information about cancellations. That’s why he wouldn’t give me (some) money back.
Excuse me, I have never phoned the hotel!
And why should I e-mail them in English if my German was that good !
But first cancelling a booking without any permission and then making up this phone call.
Be warned people. Don’t take any risks making a reservation at this hotel. I know a lot of friendly Austrian places, but this is definitely not one of them!
And who knows what kind of made up story HE has in mind for you….
35 year old male with a luxury budget, traveling for business
Last year i was there for a couple of days, and in the beginning it was nice.
but the second day i spotted some coackroaches in my room and when i complained i was totally ignored. They told me later that i just made it up to get my money back, but my boss paid it so that wasn't a deal at all.
Very friendly and beautiful hotel with nicely designed rooms. staff was great, breakfast gives you a good start in the day :) and the rooms have a charming decoration.
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