Austin Suites

I stayed in the hotel for 3 weeks. The air conditioners sound like they were installed in 1930, and work about the same.

I was told when I checked in that room service would change the sheets and towels 2x week. They only came once and that was because after 2 weeks I called the desk and insisted they come service my room. When I went to the front desk, the manager told me that if I wanted my sheet and towels changed to just bring them down to the office and he would exchange them for me.

When I questioned him about the room service, he babbled a lot like I was too stupid to know the difference. And what made it worse, he could barely speak English. Whenever I had a question, his standard response was "we don't provide that here", at least that is what it sounded like to me. I also felt like I was staying in the ghettos. People were camped out on the balconies. I would have to say that in all my years of travel I have never stayed in such a questionable place.

The hotel has a great location, close to bars and nightlife. It provides very hospitable service.

The staff was unusually nice and the manager was just wonderful. The view of the pool outside the room made me feel like I was in a much more expensive hotel.

This hotel made me feel practical: I had a great room for the money; I also had a microwave oven and fridge so I could save on meals.

This hotel made me feel secure: The people had knowledge of the area I was going to and gave great directions. Also, the place was well lighted and I was able to walk around freely.

The curtains blocked light from the outside very well.

This hotel made me feel welcome: I was still served breakfast even though I entered the breakfast room a few minutes after the end of breakfast time.