The Atrium Hotel an urban oasis located conveniently accross the street from John Wayne/Orange County airport. Provides business or leisu... more »
The Atrium Hotel an urban oasis located conveniently accross the street from John Wayne/Orange County airport. Provides business or leisure travlers a unique alternative to a formula hotel. World class shopping and dining are minutes away at The South Coast Plaza as well as world class beaches (Newport Beach, Huntington Beach). Complimentary shuttle and wireless internet provided.
Official Hotel Information
The Atrium Hotel at Orange County Airport is a great hotel, located only 13 miles from The Magic Kingdom. This is a full-service resort style hotel, offering a unique blend of affordable quality and class. The hotel staff members are professional and courteous. The Atrium Hotel at Orange County Airport offers complimentary shuttle service to the airport and any other destinations within a five-mile radius. The attractive guest rooms are carefully detailed, with non- smoking and ADA approved rooms available upon request. These accommodations are well appointed with modern amenities, including high-speed Internet access in each room. The Executive/Business-class rooms come with a complimentary continental breakfast is served each morning, as well as upgraded amenities. The Atrium Hotel offers onsite car rental, a salon, and an executive ticket outlet. The Atrium Hotel at Orange County Airport is minutes to fine dining, shopping, and entertainment venues. The following fees and deposits are charged by the property at either check-in or check-out. Valet parking fee: $12 per day; $14 overnight; in/out privileges Self-parking fee: $10 per day; $12 overnight; in/out privileges The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
ReserveTravel
48 year old with a luxury budget, traveling for business
The lobby and the room smelled musty. The soap was low quality. The staff definitely needs some customer service training.
Two different front desk reps seemed bothered when I interrupted their personal conversations on their cell phones, once to check in and once to check out. It took four calls to the bell desk to get my luggage brought to my room. Finally, the parking attendant brought the bags because my call had been misrouted to him twice and he took the extra step to bring the bag and offered his apologies. He was the only staff member that seemed to be focused on the customer.
I called for a shuttle to the airport and they told me to call 10 minutes before I wanted to leave. I checked out a few minutes early and asked for the shuttle. They said the driver was at the airport and would be back shortly. The shuttle arrived about ten minutes later. I approached the driver and asked to be transported to the airport. He said it would be about 10 minutes and walked away. He came back around 15-20 minutes later and drove me. And he seemed a little put out that he had to take me.
Needless to say, I will not be staying here again and I will not recommend this place to anyone.
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