We were the only people in the lobby approaching the desk, and we still weren't greeted by the receptionist. Of all the staff members, only 2 acknowledged us; others would barely respond even when we greeted them first. There was no security check when staff changed; we just walked straight in and up to our room. There was a glitch in the alarm system, so they began repairs at 9:30 at night, and continued past 11:00 p.m. with no warning to patrons. One of the beds was so soft that if you moved out of the center, you rolled to the edge of the bed. The freezer was so heavily iced over we couldn't use it. The safe was not operating, but they automatically charge for its usage—you must request the charge be removed at the end of the visit (wasting more time in line). The key cards did not work after the second day because someone miskeyed them. The cell phones did not work in the room--something about a 'security shutdown'. The air conditioner was fabulous in the humid 86 degree heat, but staff turned it off after cleaning the room. The Plexiglas on the balcony was grimy with a toddler's hands (from a prior patron) and never cleaned. We were disappointed in the Plexiglas since it blocked the ocean breezes. The workout room was closed and we had to pull teeth to find out their sister hotel, 2 blocks away, would accept our cards. Our 2 positives: you can't beat being on the beach and the cleaning staff did a decent job (excluding the Plexiglas!). We would not recommend the Atlantic Sands Hotel to anyone who expects common courtesy, respect and manners to be the basis of a pleasant hotel stay.