Other than the location there is nothing great about this hotel. The staff is less than friendly. The rooms are minimally basic. I stayed in an ocean view room. The tile in the bathroom was mutilated and there was only hot water one out of the t
45 year old female with a luxury budget, traveling for leisure
The pictures of the hotel lead you to believe it is an elegant and quaint European hotel. It is not. The lobby has motel-like front desk with just one individual trying to check individuals in, answer questions, field complaints. There is a seating area that is nice but as you wait, there are gusts of wind attacking you from the constantly opening and closing automatic sliding glass doors. The hallways of the guest floors have what was likely a beautiful, royal blue carpet. However, the housekeeping staff has been so poorly trained that there are huge stains down the hallways of every floor with saturated black stains at the ends of the floors where the elevator to the garage is located. And, yes, the poor housekeeping extends to the guest rooms. We were afraid to sit on the furniture in our suite. It was just gross. Of course, the floors were not at all better. The pull out couch was in such poor condition, when you sat on it, it went up on the other end like a seasaw. The bathrooms were falling apart. They had a "bath-fitters" fiberglass molded surround and the caulking was coming away so that hair and other things were all stuck between the cracks. The toilet was backed up when we arrived and we had to call for maintenance twice. I was riding on an elevator with a guest and a maintenance worker. The guest told the maintenance worker that his air conditioning was 'still leaking water extensively' when he turned it on. The maintenance worker said, 'Well, don't turn it on." I witnessed a maid using a guest room hand towel to clean the floors of public areas. I asked her if those were different towels than the ones that were in the guest rooms. "No, they are the same. We wash them before we put them back in a guest room though."
The only redeeming quality was that it was on the boardwalk. But that is not enough of a redeeming quality to put out $235 a night. We stayed in a 5 star resort in Hawaii in a suite for $199 a night. The rooms were immaculate and the resort was AMAZING. It was 40 plus acres of pristinely kept grounds on the Pacific ocean. At $235 our view was of a private home's back yard. No balcony. For $199, I was on the golf course overlooking the Pacific with a fabulous balcony for sipping coffee or drinks.
54 year old male with a luxury budget, traveling for leisure
It was convenient and relaxing, a good value for the money. One negative was that there were blotches on the wall like they were going to paint.
Because we were late checking in, they put all the info outside and easily accessible. They waited until they saw us up and around before checking with us.
I am very likely
to return to the Atlantic Sands Hotel & Conference Center.
I would definitely recommend it to friends.
35 year old female with a moderate budget, traveling for leisure
We were the only people in the lobby approaching the desk, and we still weren't greeted by the receptionist. Of all the staff members, only 2 acknowledged us; others would barely respond even when we greeted them first. There was no security check when staff changed; we just walked straight in and up to our room. There was a glitch in the alarm system, so they began repairs at 9:30 at night, and continued past 11:00 p.m. with no warning to patrons. One of the beds was so soft that if you moved out of the center, you rolled to the edge of the bed. The freezer was so heavily iced over we couldn't use it. The safe was not operating, but they automatically charge for its usageyou must request the charge be removed at the end of the visit (wasting more time in line). The key cards did not work after the second day because someone miskeyed them. The cell phones did not work in the room--something about a 'security shutdown'. The air conditioner was fabulous in the humid 86 degree heat, but staff turned it off after cleaning the room. The Plexiglas on the balcony was grimy with a toddler's hands (from a prior patron) and never cleaned. We were disappointed in the Plexiglas since it blocked the ocean breezes. The workout room was closed and we had to pull teeth to find out their sister hotel, 2 blocks away, would accept our cards. Our 2 positives: you can't beat being on the beach and the cleaning staff did a decent job (excluding the Plexiglas!). We would not recommend the Atlantic Sands Hotel to anyone who expects common courtesy, respect and manners to be the basis of a pleasant hotel stay.
We had an oceanfront room with a
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Posted Mar 19, 2006
Okay
We had an oceanfront room with a balcony (2 Adirondack chairs) on the 3rd floor. The room was very clean, though definitely "lived in", and quite comfortable. There was a microwave, fridge, and small table that made it great for staying in the room...
Stephanie Diamond is a great massage
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Posted May 05, 2005
Excellent
Stephanie Diamond is a great massage therapist. The spa is small, but very good, and her personality and care for her clients is fantastic. I love getting a massage or facial there.
The accommodations were beautiful and
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Posted Oct 21, 2003
Okay
The accommodations were beautiful and clean. The service lacked what the hotel made up for in style and location. Front desk personnel were difficult and unfriendly, but overall the experience was a good one. Rooms were a good value and the views ...