Arizona Biltmore Resort and Spa Traveler Review

Not on the top of my spa list

I don't usually leave reviews, but my experience at the Biltmore was horrible. I am now assuming it is well talked about because of the length of time it has been around. We were not treated well, it was old. We were not even asked as we were leaving how we enjoyed our treatments. We were not told there would be a major issue getting into their facility because of other events taking place. (We spoke to them via phone multiple times before arriving that day and the previous one.) Once on the property, if you don't use their parking attendants (whom we did ask for directions) you will waste precious moments driving around their large location. We had to ask 4 employees how to reach the non marked spa, all of whom acted like we were dirt. With so many delightful spas in Scottsdale to choose from, this will not be one I will try again.

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