People running the front desk were prompt, attentive, courteous, and accommodating.
However, the cleaning people need re-training. I stayed for five days, and my bathroom floor was never swept. I know this because some discarded sand remained in the same area on the floor. Also I noticed the same piece of trash was left near my closet for three days, which indicated they don't vacuum regularly either. The sliding glass doors and furniture needed to be wiped down.
It also should be noted that the hotel is surrounded on both sides by huge parking structures, so any rooms up to the 7th floor are subject to nonstop garage noises 24 hours a day.
As far as the free breakfast, lower your expectations. All it is is a choice of tini, tiny pastries, apples, coffee and orange juice.