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5.6/10
22 reviews
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Hotel Review
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3.0/10
Poor
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Terrible customer service
Posted July 24, 2007
by marichigirl,
1 reviews
52 year old woman with a moderate budget, traveling for leisure
I was truly disappointed with this hotel especially the staff. The management needs to send their courtesy clerks/receptionists to a "How to Deal with Customers Training" because they have no idea how to deal with clients. Another thing, whatever happened to the words "WAKE UP CALL". We almost missed our airport bus because the clerk who was supposed to call us at 4:30 am was probably asleep herself.
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