Anabella Hotel

This hotel front desk is worst I've seen so far.

The room is terrible!

We enjoyed this hotel! We stayed in the concierge room, highly recommended; bed, bedding, roominess worth bragging about.

We stayed on the second floor. Customer service was very good! Pool and hot tub OK. Restaurant and restaurant service was very good! Avoid $10 daily parking charge with AAA discount. A/C was noisy and water pressure in shower could be better. However, given the value and convenient walk (5-10 min) to Disneyland entrance, we are likely to return.

Upon check in, were told we "might" get the deluxe king we reserved "in advance" if one was available, but pardon me, I reserved the room, why wouldn't we get it? I was not going to settle for less room, after reading reviews of different rooms. However, they did come through, I was ready to be very mad.

The 2nd floor room is a must, the rooms very nicely decorated, nice bathroom layout (for privacy). My main complaints, the garbage was not emptied, we had rotting food stinking there, so I put outside. Next, a dark shower, no light, hopefully you know what you are washing in the dark, a very low shower head, it's nice if you are about 4' 2. (I did love the bathroom window) It's always stuffy in hotels, but a window was nice. The air conditioning rumors are true, it's a complete mess! They have broken knobs, they can't even turn on, so look out you summertime guests. The drink machines were empty on all floors the entire time of stay. Does the front desk care? Who knows.

I still like the Candy Cane Inn best, so I probably won't come back, too far from Disneyland, good luck to you.

Pros: Decent price, comfortable bed, large room, nice grounds

Cons: Thin walls, we could hear people talking in the next room. Staying on the first floor was a bad idea, we could hear second floor guests walking around all evening. Housekeeping was very bad, rooms were not made up until 3:30-4 pm each day. The water pressure in the shower was very low, took twice as long to take a shower. I dropped something that fell under the bed and could not believe the dirt and dust under the bed. $10 a day for parking, after paying almost $200 a night for the room! Breakfast was only included for an extra fee where as most other hotels offer some type of breakfast. The pool was too cold to use.

This was a great value. The staff was great. The room was a little dirty but the maids took care of it very fast. The bedspread was soiled. The restaurant was great. The food and service was five stars. We would request to stay there if we returned to the area.