Americas Best Value Inn Houston Hotel - Page 1

The rooms were dirty, floors and walls stained, and the smell! We could not have stayed in any of the three rooms we were given. When we tried to get refunds and find other accommodations, the desk clerk pulled a sheet out from under the counter to show us that we would have had to return within five minutes to receive a full refund. Very disappointing.

The in room telephone did not work. The guest room was shabby and in poor repair. The bathroom was inadequately cleaned. I expected much better facilities for the price I paid. I certainly would not stay there again, nor would I recommend it to anyone.