Americas Best Value Inn Elkins Motel - Page 1

We made reservations for 3 couples. Got there and we had NO reservations. Our Reservations were made by phone 4 weeks prior to our arrival date. We even called to confirm a week prior to arrival and was told everything was fine. We had confirmation numbers that apparently meant nothing. The desk clerk at check in said they do not use confirmation numbers. However we were able to get 3 rooms. All of the ice machines and soda machines were out of order. Friday evening there was a handwritten sign put on the door that said "No Vacancies" but the 2nd floor was empty, except for one room. Saturday evening they turn off the light on their sign. Sunday morning at 8:30am when we were ready to check out. There was no one in the building except the guests. There was NO desk clerk, maintenance man, no one at the office. This was a hughe inconvenience and also a security issue. We went behind the desk and managed to call one of the clerks to come into the hotel to check us out. There was no continental breakfast. We never saw a Jacuzzi. In all 3 of our rooms, the curtains were coming off of the rods. The TV reception was horrible. No local channels and a total of only 8 channels that could be picked up. The grounds were in horrible condition. The hand railing going up the steps to the 2nd floor was broken. The hotel is in deplorable conditions. We would recommend you find another hotel to stay in.

We kept having problems with our room key. If it wasn't for that, our Travelodge experience would've been great.

This hotel made me feel entertained: They had a wide variety of channels on the TV.