America's Best Inn and Suites have become known for comfort, value and the friendly attention of a welcoming staff that cares. At America... more »
America's Best Inn and Suites have become known for comfort, value and the friendly attention of a welcoming staff that cares. At America's Best Inns and Suites, we keep your comfort in mind and offer what you truly want - quality accomodations without useless frills and a complimentary breakfast each morning - all at the best value possible.
Orbitz
Both the soda machine and the ice machine on our floor were out of service. The pool was closed for upgrading. The kitchenette sink faucets failed to deliver any water at all. They ran out of newspapers that you are supposed to get. On the other...
The service was poor. They were overbooked and instead of getting 2 queen beds non-smoking- My daughter and I were put in a king smoking room. The management seemed unconcerned that I did not want a smoking room and just one bed and stated we can not guarentee any type of room. I arrived at 3pm and our room was not ready until after 5:30pm. The room was not very clean and reecked of smoke (management told us that they had desmoked the room. The top this- when we checked out about one week later, I noticed that they double charged me for 2 nights instead of one.
I am not likely
to return to the Americas Best Inns-Lake Charles.
I would not recommend it to friends.
The reservation clerk made an error on my reservation and booked me in a day early. Since I didn't show up, I was billed for the one night stay that I wasn't there. The staff would not listen to me when I explained that THEY made a mistake...
I just love this place as soon as we arrived we were told about the free cocktails from 5-7, they also had popcorn, nachos & cheese and chips all included. The hotel and rooms were very clean, the bathroom was small but thats okay because the...
This hotel is wonderful for the price. Staff are very friendly, rooms are clean, breakfast buffet has great food, and you can't find a free happy hour any other place!
It was really nice for us as they take pets and that isn't always...
Getting away was a gift from friends because my husband just works all the time and we live a very hectic lifestyle. From the time I called about the reservation, clerks Anthony and Connie were friendly and great! We had a Whirlpool room that was...
Overall I think this is an okay place to stay. I was there a couple of weeks ago and really didn't have any problems. We had a great view of the lake so that was a plus. The price might be a little high for what you get, I'm assuming that ...
This hotel has not held up well since the storm. It was filthy last time I arrived... filthy to the point of unsanitary. I checked out after 1 night and went somewhere else for the rest of my business trip.
First of all, the Best Suites' state rate is about $10 less expensive than that of the other hotels I called in Lake Charles. For example, I stayed at the Microtel the month before, but they jumped their rate up about $10 from the last stay. ...