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Americas Best Inns-Lake Charles

3 Stars
 
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401 Lakeshore Drive   [edit info]
Lake Charles, LA 70601, United States +1 337 439 2444 www.americasbestinns.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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America's Best Inn and Suites have become known for comfort, value and the friendly attention of a welcoming staff that cares. At America... more »
 
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average guest rating 3.0 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 19 reviews

Needs some work – Posted Feb 04, 2009
   
         
Mediocre

Both the soda machine and the ice machine on our floor were out of service. The pool was closed for upgrading. The kitchenette sink faucets failed to deliver any water at all. They ran out of newspapers that you are supposed to get. On the other...

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Free drinks at the bar from 5-7.All – Posted Jun 02, 2008
   
         
Mediocre

Free drinks at the bar from 5-7.All around atmosphere.“The staff didnt know what they were doing...

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I would not recommend this hotel – Posted Jun 02, 2008
by travelermary2  (1 reviews)
   
         
Mediocre
45 year old female with a luxury budget

The service was poor. They were overbooked and instead of getting 2 queen beds non-smoking- My daughter and I were put in a king smoking room. The management seemed unconcerned that I did not want a smoking room and just one bed and stated we can not guarentee any type of room. I arrived at 3pm and our room was not ready until after 5:30pm. The room was not very clean and reecked of smoke (management told us that they had desmoked the room. The top this- when we checked out about one week later, I noticed that they double charged me for 2 nights instead of one.

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Terrible Customer Service – Posted May 13, 2008
   
         
Horrible

The reservation clerk made an error on my reservation and booked me in a day early. Since I didn't show up, I was billed for the one night stay that I wasn't there. The staff would not listen to me when I explained that THEY made a mistake and told...

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Why go anywhere else!!! – Posted Feb 26, 2008
 
         
Excellent

I just love this place as soon as we arrived we were told about the free cocktails from 5-7, they also had popcorn, nachos & cheese and chips all included. The hotel and rooms were very clean, the bathroom was small but thats okay because the room...

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Will Always come back here! – Posted Jan 17, 2008
 
         
Excellent

This hotel is wonderful for the price. Staff are very friendly, rooms are clean, breakfast buffet has great food, and you can't find a free happy hour any other place!

It was really nice for us as they take pets and that isn't always easy to...

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Hotel Review – – Posted Apr 15, 2007
   
         
Mediocre
62 year old male with a moderate budget, traveling for leisure

I am not likely to return to the Americas Best Inns-Lake Charles.
I would not recommend it to friends.
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Very Relaxing Getaway – Posted Oct 26, 2007
 
         
Excellent

Getting away was a gift from friends because my husband just works all the time and we live a very hectic lifestyle. From the time I called about the reservation, clerks Anthony and Connie were friendly and great! We had a Whirlpool room that was...

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First Time Visit – Posted Sep 10, 2007
   
         
Okay

Overall I think this is an okay place to stay. I was there a couple of weeks ago and really didn't have any problems. We had a great view of the lake so that was a plus. The price might be a little high for what you get, I'm assuming that has...

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Not the same – Posted Aug 22, 2007
   
         
Mediocre

This hotel has not held up well since the storm. It was filthy last time I arrived... filthy to the point of unsanitary. I checked out after 1 night and went somewhere else for the rest of my business trip.

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