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Americas Best Inns-Carbondale

3 Stars
 
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1345 East Main St.   [edit info]
Carbondale, IL 62901, United States +1 618 529 4801 www.americasbestinns.com - see rates
Check-in time: 1:00p    Check-out time: 1:00p
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America's Best Inn and Suites have become known for comfort, value and the friendly attention of a welcoming staff that cares. At America... more »
 
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average guest rating 1.6 out of 5

Hotel Reviews

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Showing reviews with a horrible rating from travelers   clear filters
Can it really be that bad? YES....IT... – Posted Sep 12, 2009
by librarychick  (1 reviews)
   
         
Horrible
female with an economy budget

With all the rooms in town booked, we had no choice. I had read all of these reviews online, and thought - well it can't be that bad. OK - here goes - roaches (bugs) were pouring out of the walls. I pulled open the dresser drawer and a million roaches scurried away. The sheets were obviously used and filthy. I can not believe that this motel is allowed to remain open - Oh yeah - the maintenance man was in the dumpster, drunk, drinking beer. I had to go to Walmart to get fabreeze candles and roach killer, and something to cover up the stinking, filthy bedding - if you find yourself in my situation - it is better to sleep in your car - or bunk in your kids dorm. This is something that you might expect in the 3rd world, or perhaps in skid row, flop house kind of environment. Shame on this hotel chain! - Oh yeah - I paid 90 bucks for the night.

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If You Are Just Looking for a Place to – Posted Nov 05, 2008
   
         
Horrible

If You Are Just Looking for a Place to Sleep.... then this is your place. When I stayed there, the place was dirty, the breakfast was not all that great, and the pool wasn't even usable (the water was green and there were lawn chairs thrown in...all ...

read full hotel review on Citysearch

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This hotel needs a thorough cleaning!! – Posted Nov 05, 2008
   
         
Horrible

This hotel needs a thorough cleaning!! Furniture in the rooms is very dated and grungy. The price to stay here is very inexpensive....I would recommend it only to those on an extremely limited budget that have no other place to stay.

read full hotel review on Citysearch

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Worst Place--Must Be Shut Down – Posted Aug 10, 2008
by ScienceTeacher62  (1 reviews)
   
         
Horrible
31 year old female with a luxury budget

My mother-in-law booked two rooms online for my husband, herself and me. With a price of $70 plus tax, we incorrectly assumed it would be a reasonable night sleep. We didn't expect to be pampered by any means, but we expected safe conditions. I have photographs of the broken lock, the holes in the walls, the stained furniture and carpet, the moldy showers and the mold in the ice bucket. The room we were originally given were missing half of the light bulbs, the air conditioning and phone did not work, the wall fixtures and curtain rod were broken, the sheets were so thread bare that you could see the pillow and mattress beneath, etc. After disussing this with the staff, he still tried to say there wasn't anything wrong and tried to say we "used" the room (we merely pulled back the gross comfortor to see what was on the sheets). The styrofoam cups looked used and were not covered. The ice bucket was missing out of our original room, but was present in the changed room--but was full of mold. My husband had an allergy attack from the dust. I will be contacting the health department and the chain owners after writing this review. I didn't expect luxury, but I expected a healthy night stay. (There were no other rooms in Carbondale this particular night....trust me, we called!)

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Worst--should be shut down – Posted Aug 10, 2008
   
         
Horrible

My mother-in-law booked two rooms online for my husband, herself and me. With a price of $70 plus tax, we incorrectly assumed it would be a reasonable night sleep. We didn't expect to be pampered by any means, but we expected safe conditions. I...

read full hotel review on Yahoo! Travel

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Will never return – Posted Jul 11, 2008
   
         
Horrible

We booked a room here, this was the most disgusting place I have ever seen. No ammenities, room smelled and was filthy, the would not refund our money and charged us double. Still trying to take care of that. DO NOT stay here. This place should...

read full hotel review on Yahoo! Travel

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I was bitten by a spider. I showed them – Posted Jun 11, 2008
   
         
Horrible

I was bitten by a spider. I showed them the mark and they said it did not happen here. I still hanve not recovered after 8...

read full hotel review on IgoUgo.com

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Nasty Hotel should be shut down – Posted May 27, 2008
by matilda59  (1 reviews)
   
         
Horrible
48 year old female with a luxury budget, traveling for leisure

This is the worst hotel I have seen. It is unkept, it stinks, furniture is gross, no ammenities like it is advertised. Staff rude, would not give reciepts, we checked out immediately, but was told they have a 15 minute rule and we would be charged for that night, obviously this happens alot to them. Please do not even think about staying here. I would sleep in my car before I would stay there. This place should be shut down. I am contacting every place I can so I can save people from the terrible experience we had. Do not stay here!!! They should be ashamed of themselves for calling this a hotel. It is a dive...a dump!!!!!

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Never Coming Back! – Posted May 23, 2008
   
         
Horrible

This is the worst hotel I've ever stayed in! So many things wrong with a room it's price says a lot. There was no clock radio. The most common item in every hotel! There were stains in my bed, the towels appeared dirty. There were crumbs on...

read full hotel review on Yahoo! Travel

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Yuck! – Posted May 12, 2008
by celicacutie  (1 reviews)
   
         
Horrible
27 year old female with a moderate budget, traveling for leisure

This place was so gross. I hated to even touch anything. The worst place I ever stayed in. Dont waste your money, better off to sleep in your car.....

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