America's Best Inn and Ste Charleston Airport Hotel

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America's Best Inn and Ste Charleston Airport Hotel
Poor 3.9/10 2 reviews
6099 Fain St, North Charleston, SC 29406
Hotel Class: 2 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
149 rooms, 2 floors, Built 41 years ago (1967), Renovated 10 years ago (1998), Check In: 4:00 PM, Check Out: 12:00 PM 
Amenities
Pool, Fitness room, Free parking, Pets allowed, Room service, 1 Restaurant, 1 Bar 
Room Amenities
Air conditioning, Free wireless Internet, Cable TV 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $54 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(843) 744-1621 
Official Website
America's Best Inn and Ste Charleston Airport Hotel 
Previously Known as
Best Western Inn North Charleston 
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2 Unbiased Traveler Reviews

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1.0/10
Stay Away
member icon Not worth the headache
Posted Aug 2, 07 by TotallyFedUp, 1 reviews 
40 year old woman with a moderate budget, traveling for leisure

I was supposed to stay at the hotel for my family reunion weekend. Some of the family members arrived at the hotel early but they decided that the hotel was not suitable for them to stay and left shortly after they checked in. When I arrived at the hotel the following day I was informed that all of the reservations for numerous family had been cancelled. I asked the manager who had cancelled the reservations since I was the primary contact for the function. I was never provided an answer. Despite the concerns of the other family members, I thought I would patronize the facility. I called the hotel on Friday and asked if I would still be able to stay there at the $69 rate that was stated in my contract. The clerk indicated yes. When my family and I arrived at the hotel after 6:00pm we asked if there was a reservation for us and the clerk stated, "No". So we asked if we could get a room and the clerk respond that we could at a rate of $79. (I thought $69 was stretching it for the overall condition of the hotel but $79 was out of the question--considering that the hotel had adequately supplied the room of one of my family members with towel and the grass around the pool looked like a mini jungle.) I told the clerk that I was told that the $69 rate would be honored but she said, "No". So my family and I set out on a Friday evening to locate lodging. A few days later when I was looking at my credit card activities I noticed that the hotel had charge my credit card. I contacted the hotel and asked how could they charge my credit card when they were the ones that allowed all of the rooms to be cancelled (besides, how would you be able to cancel a reservation that does not exists). He said that the charges were assessed because the room was not cancelled. I told him that if I had reservations why wasn't my room available when my family and I went to the hotel at 7:00pm and did not have reservations. He said that they would not hold the room past 6:00pm. I informed the hotel manager that I stay at hotels quite a bit and a room guarantee means that the room would be held for you beyond the normal hold period. Despite the fact that managment at the hotel cancelled my reservations, the hotel has proceeded to fraudulently charge over $600 to my credit card. I have not received a reasonable explanation why those charges were made. Stay at the hotel at your own risk but you could be trying to chase down your credit card information like I'm having to do. This experience was definitely not worth the headache.

6.8/10
Good
Hotel Review by a traveler from Winter Springs, FL - Posted Dec 2, 05
47 year old woman with a moderate budget, traveling for business

This hotel is easy to find - it's right off the interstate. It has a nice staff.

I am very likely to return to the America's Best Inn and Ste Charleston Airport.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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