Amberley Suite Hotel Hotel - Page 1

The room was really nice and the in-room Jacuzzi was great. That's all I can say that is good. Our room wasn't prepared for the "romantic" package so we had to wait while they ran to the store for the supplies. We had to ask for toilet paper as there was barely any on the roll when we arrived. The pay per view movies didn't work. There was a party that was really loud with loud music and children running and screaming outside our window. Children were running around the parking lot playing tag and screaming. After 5 hours of listening to the noise and us complaining twice, we gave up and left. They didn't offer to change our room or seem surprised when we left. They refused to refund our room even after we were willing to pay for the supplies for the "romantic" package part (chocolates, champagne (cheap champagne), candles and 3 roses). We didn't feel we should have to pay $123 for something we could only enjoy for 2 hours.