Adam's Mark St Louis Hotel - Page 5

For one that is being billed as a 'great place,' it was dirty -- I've stayed in much nicer places for less money. They overcharged me for parking and did not seem at all concerned when I told the front desk how their accommodations failed to impress.

They need a better system for the valet parking and for when you are checking in.

The service at the restaurant was terrible. They were not knowledgeable about the menu. It took an hour to just get breakfast!

They twice failed to record a conference-related reservation.

This hotel made me feel welcome: The concierge answered many of our questions and gave us several ideas of places to visit (restaurants, bars, etc. ) They were very helpful at the front desk as well.

Very helpful staff, including concierge.

For the price and reputation of the hotel was disappointed in the Adam's Mark.

This hotel made me feel welcome: The concierge was awesome in helping my sister and me find information and things to do during the final four tourney in St. Louis.

The hotel room offered no high speed internet access, and the room service charges were excessive.

This hotel made me feel important: They made me feel important because they addressed me by name and remembered my name thereafter.

The room was great, nice and cozy, the view of the arch was fantastic.

This hotel made me feel comfortable: The room service staff was very friendly and prompt. The room was very relaxing and had a great view.

This hotel made me feel respected: I was attending a research conference and the staff made me feel it was an important event.

My experience there was excellent.

This hotel made me feel welcome: The receptionist was very helpful. She was polite and attentive.

This hotel made me feel elegant: The decor of the hotel was very lovely.

This hotel made me feel comfortable: Clean and elegant rooms were lovely. However, there was no cable hook up for my laptop.

It was a nice hotel, but they did not have internet in the rooms.

This hotel made me feel respected: This hotel has good access to the famed landmark in St. Louis and river walk area.

This hotel made me feel relaxed: They upgraded my room at no extra expense.

I had a very good experience at the Adams Mark and would stay at any of their hotels in the future.

This hotel made me feel welcome: All of the employees we came in contact with were very friendly and helpful. This was my first trip to St.. Louis and they gave me good information.

One night was a free gift certificate, and was very pleased with the service was provided. The following night tried to cancel my reservation but was unable to because the hour was too late. I was not happy with that.

This hotel made me feel extravagent: I work for a major record label and they made sure everything was taken care of and even comping us for some things.

Fine hotel, room was unusually not up to normal cleanliness.