http://www.travelpost.com//hotels/Marriott_Baton_Rouge/hid17016 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r584235 i had the pleasure of staying here with my family for the thanksgivng weekend. it has been a long time since i have stayed in a hotel that has made me and my family so comfortable. and the only complaint i can make is the rooms do not have microwaves and when traveling with an infant that can be inconvenient. the rooms were clean the, beds were comfortable, the hotel even smelled good. the staff was polite i was very impressed. good job mariott baton rouge. http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r584235 http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r325953 The inside looks dated and the atmosphere is lacking but the staff was very friendly and helpful. My room was ok but i did see some cracks in a corner. Nothing bad messed up my stay. The young lady that works the Concierge Lounge was absolutley delighful. Very charming and most importantly very helpful. The stay was nice and would recomend the hotel to bussiness workers or the like. http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r325953 http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r320247 The hotel was nice, rooms clean, lobby gorgeous BUT they are sore lacking in the front desk staff -- not friendly, nor informative at all. When asking questions about how to get to find a building - was told she didn't know where it was & never heard of it. It would be in Marriott's best interests to find put people dealing with the public and have this knowledge...poor reflection on Marriott. I would not stay there again, many other hotels to give my business too. Also I requested online to have extra towels in my room -- Marriott confirmed by email that they would be taken care of. Upon arrival - guess what? NO extra towels - why offer this, if you can't fulfill the requests. http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r320247 http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r455523 The rooms were nice, clean, and the staff was nice at the Marriott Baton Rouge. My problem was with the fact that they continued the operation of a faulty elevator after knowing the elevator was stopping above the floor. Sadly, no fault of the nice people working in this Marriott, due to the absolute lack of customer service from the corporate office I am encouraging everyone I know to stay away from Marriott Hotels. The new motto in America should be - No customer service, no business. If someone respects you enough to take your money, they should show the same respect when there is a problem. http://www.travelpost.com//hotels/Marriott_Baton_Rouge/r455523