http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/hid31844 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r851830 Loved the photos on the internet. Wish we could have stayed wherever they were taken. Staff is borderline hostile. The award goes to Marvin Bell, the parking attendant. I heard other guests talking about his attitude. Very surprised he has not http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r851830 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512328 We upgraded our room to a balcany & would recommend doing so. Our room was quite nice, the bed was extremely comfortable. The bathroom was a little small but the water pressure in the shower was great. Clean & comfortable hotel. Close to all the action of Bourbon but far enough away to get some sleep. Front desk could use classes in friendliness and the concierge was a little distracted. Awoke the first morning to a worker POUNDING on the concrete pillar next to our balcany as Dominque's restaurant was changing into another (can't remember the name) but otherwise, our stay was very nice. Be sure to stop in to Fahys Irish Pub across the street. Great place to unwind and relax after a long day of touring and/or partying. You'll be treated like one of the locals. Make sure to pet Gleason & tell all the bartenders Crickett & Stuart said hello & we miss them! http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512328 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512329 We generally liked this hotel and its location. I thought it was very cute, and the courtyard looked very nice. I wish the weather would've been nice enough to enjoy it and the pool. When we checked in, which was still very early in the day, (like noon) I was surpised that they already had a room ready for us. There were 2 ladies at the front desk who were so nice and helpful. They were genuinely very friendly and had a great demeanor with everyone. The guys helping with the valet and baggage were great too. We immediately felt very welcomed. Unfortunately, the girls at the front desk were only there for part of the day and when they leave a very surly man, who is actually the lead desk attendant, and another not so friendly guy take over. So, if you happen to be checking in while they are there, beware. It is literally like night and day with the service you get between the day and evening shift at this hotel. On our last day there, all of the water suddenly shut off in our room while my husband was showering. He was literally standing there covered in soap, like what is going on? So I called to the front desk, and when I told him what happend, he immediately got short with me. He sharply informed me that it was a city issue, they had cut off the water on the whole block, the hotel had nothing to do with it and it would be back shortly. OK, I understand when something like that happens and is out of your hands, or that I may have been your 20th call on this already. But I got no apology on behalf of the hotel, nothing but making me feel bad for even calling on it. When I asked what we were supposed to do, he repeated (even ruder this time) "This is not a hotel issue, this is a city issue, we have nothing to do with it and have no control over it." Here is a news flash, if I am a guest at your hotel and the water cuts off in our room, it IS a hotel issue, or it had better become one. I don't care who or what is responsible for it. And I would expect at least some sort of apology for the inconvenience or sincere response that lets me know you are concerned with your guests. We had to call or ask them a few other things during the course of our stay and no response was ever too pleasant. A few other negatives were that the ice machine was out on our floor, and the plumbing in our bathroom was not the greatest. I think that just comes with being an older hotel though. The toilet did not flush very well and neither the tub or sink drain stoppers worked. Nothing that really dampered our stay too bad. All in all, we truly did enjoy our stay here. The rooms and beds were comfortable and nice. And you couldn't say enough about the location and how convenient it was to everything. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512329 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512330 Not a horrible place to stay but the rooms are NOT as lavish as the internet and photos portray! We stayed in the King Deluxe and the room was VERY small and the furniture was old. The walls were white and bland and dirty carpet. They will not turn the heat on unless its under 40 degrees outside and the breakfast buffet they advertise is only open if its full occupency. Then there is the fancy bathroom they try to impress you will on the internet! HAHA this was a joke! The bathtub is OLD and there was NO water pressure. I mean it was a trickle at best not to mention hardly any hot water! The only thing positive was the courtyard is beautiful as was the lobby. Other than that I have NO reason to want to go back! http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512330 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r1109147 This is a hotel I recommend frequently. Older, but nicely maintained it is centrally located. Convenient to everything, it is a great lettle place to stay. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r1109147 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r1109143 pros: LocationMy husband and I stayed at the Maison Dupuy because we thought it would be nice, we checked out all the reviews and someone should mention how loud and annoying all the wedding guest are. This hotel is probably fine if you are part of one of the many weddings. If you are not, then go somewhere else. They boast about their courtyard, which is beautiful but we did not get to enjoy it becuase it was set up for two weddings on Saturday and a kid's party on Sunday. Our room was called "deluxe" but was very, very small and they placed us next door to a very loud and rude mother of the bride. They could have at least had the consideration to keep wedding guest away from non- wedding guest. They also don't tell you that you will have to listen to the wedding band half the night whether you like it or not. When we were leaving we struck up several conversations with others who did not expect all the wedding commotion. They were just as disappointed. This was my third visit to the Quarter and I plan on going again but I will never stay at this hotel again. The room was clean but there are just too many choices to ever go to this one. The courtyard is nice for parties but if it is not your party stay away. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r1109143 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512331 We were very much looking forward to our romantic getaway but, unfortunately, a series of unfortunate experiences caused by your hotel, caused this weekend to be ruined. First, upon check-in we learned that the hotel pool/courtyard was going to be closed from 4:30PM on Saturday until Sunday morning because of a private event. While I appreciate the need for a wedding to be perfect, I was very upset to learn that the courtyard and pool (the reason we chose to stay at Maison Dupuy) would be closed for all that time. We had intended to spend Saturday evening lounging in your courtyard and enjoying it’s beauty. Because of your hotel’s decision to book a special event that closed the courtyard, this was not an option. When making our reservation, and again when confirming our stay, we were never notified that the courtyard would be closed. Once we checked in, we arrived at our room and I decided to go into the bathroom to take a shower to freshen up for the evening. As soon as I stepped in the bathroom, I stepped on a piece of glass that was on the floor and cut my foot. When I looked down I could see what looked like an entire wine glass that had been broken in the bathroom and not cleaned up by your housekeeping staff. While the cut was not serious, it did cause a lot of pain and prevented me from walking around and enjoying the French Quarter. In fact, we were not able to visit the Rodrigue exhibit at NOMA because I could not walk long distances. I immediately called housekeeping and my husband and I waited 45 minutes for them to arrive before finally leaving for dinner. Thankfully, the glass shards were cleaned up when we returned. When we left for the night, we went to turn off the bedside light and found that the on/off switch had been broken off and the only way to turn it on and off was by unplugging it. During our stay, I called the front desk three times requesting that it be fixed and it never was. Maintenance NEVER came to fix the broken lamp. By Saturday night, the cut on my foot was really hurting so we decided to stay in the room and watch television and relax for the evening. At about 6:00PM the special event’s reception started in the courtyard. The music was so loud in our room (room 418) that we could not even hear the television. We called downstairs and were told that it was a wedding reception and there was nothing they could do. This reception didn’t end until well after 10:30PM. On Sunday, we decided to leave as early as possible because we were exhausted by the horrible stay. We gave the parking our attendant our ticket and waited, and waited, and waited for our car. We asked a different parking attendant to find out what was taking so long because at least 5 other guests came after us and go their cars while we were waiting. Finally, after 45 minutes, our car arrived. The parking attendant told us that a church van was blocking us in. We were not offered any refund on our already expensive 48+ hours of parking that we paid for. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r512331 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r375521 We were very much looking forward to our romantic getaway but, unfortunately, a series of unfortunate experiences caused by your hotel, caused this weekend to be ruined. First, upon check-in we learned that the hotel pool/courtyard was going to be closed from 4:30PM on Saturday until Sunday morning because of a private event. While I appreciate the need for a wedding to be perfect, I was very upset to learn that the courtyard and pool (the reason we chose to stay at Maison Dupuy) would be closed for all that time. We had intended to spend Saturday evening lounging in your courtyard and enjoying it’s beauty. Because of your hotel’s decision to book a special event that closed the courtyard, this was not an option. When making our reservation, and again when confirming our stay, we were never notified that the courtyard would be closed. Once we checked in, we arrived at our room and I decided to go into the bathroom to take a shower to freshen up for the evening. As soon as I stepped in the bathroom, I stepped on a piece of glass that was on the floor and cut my foot. When I looked down I could see what looked like an entire wine glass that had been broken in the bathroom and not cleaned up by your housekeeping staff. While the cut was not serious, it did cause a lot of pain and prevented me from walking around and enjoying the French Quarter. In fact, we were not able to visit the Rodrigue exhibit at NOMA because I could not walk long distances. I immediately called housekeeping and my husband and I waited 45 minutes for them to arrive before finally leaving for dinner. Thankfully, the glass shards were cleaned up when we returned. When we left for the night, we went to turn off the bedside light and found that the on/off switch had been broken off and the only way to turn it on and off was by unplugging it. During our stay, I called the front desk three times requesting that it be fixed and it never was. Maintenance NEVER came to fix the broken lamp. By Saturday night, the cut on my foot was really hurting so we decided to stay in the room and watch television and relax for the evening. At about 6:00PM the special event’s reception started in the courtyard. The music was so loud in our room (room 418) that we could not even hear the television. We called downstairs and were told that it was a wedding reception and there was nothing they could do. This reception didn’t end until well after 10:30PM. On Sunday, we decided to leave as early as possible because we were exhausted by the horrible stay. We gave the parking our attendant our ticket and waited, and waited, and waited for our car. We asked a different parking attendant to find out what was taking so long because at least 5 other guests came after us and go their cars while we were waiting. Finally, after 45 minutes, our car arrived. The parking attendant told us that a church van was blocking us in. We were not offered any refund on our already expensive 48+ hours of parking that we paid for. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r375521 http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r369312 The AC didn't work in the first tiny room and there was no place to use a laptop. They moved me to a bigger room, but again had to fix the A/C, fix the in-room safe, fix the bathroom lighting, neglected to fix the bedside light, no do-not-disturb sign, and ran out of TP twice. None of the windows open for fresh air. On day 3, both card keys to the room quit working - they were reprogramed with snarl. Even if the room and service has been acceptable, this place only 1/2 block from Rampart, the dangerous and crime-ridden edge of the French Quarter. All this and it's expensive - do not book here. http://www.travelpost.com//hotels/Maison_Dupuy_Hotel/r369312