http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/hid37259 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1105126 pros: NothingThis hotel was awful. When you enter the room, you will be intoxicated by a bad stench. Next, you will notice stains on your sheets and a dirty kitchen. If that was not enough, the fridge in your room will wake you up at least 4-6 times during the night. Finally, the sate of the bathroom is questionable at best aka - good luck. If all that was not enough, you will be greeted by a "friendly" staff member who will treat you like you don't matter. I do not recommend this hotel to anyone who has a immune system. http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1105126 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114325 It was clean.NA.“The staff is not friendly at all, would not stay here again if the room was free.” http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114325 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r375218 When we arrived, I was surprised at the small room size, and the worn furniture. There were no hand towels, no washcloths, and no hand soap. There were about 3 hangers in the closet (for an extended stay hotel?). There were crumbs on the carpet. There was one packet of creamer in the coffee basket. The mini-ice cube trays were only half full. The condescending girl at the front desk told me there were no ice machines, since the rooms had refrigerators. (I bit my tongue.) When I asked where I could buy some, she said, "There might be a place down the street." Gee, thanks, About an hour after we went to bed, a couple in a nearby room had a screaming, door-pounding fight. We called the Front Desk, who said they'd send someone to check. No one checked, and no police were called. At about 1:30 a.m., the couple were at it again. We called the Front Desk, and the phone just rang and rang. We looked for a phone book to call the police, but there was only a Yellow Pages with no police/fire numbers. Someone must have called 911, because 4 police cars arrived a few minutes later. Believe it or not, neither the police nor the hotel employee removed the couple from the hotel. As of 10:30 a.m., when we checked out, they were finally being "removed". Since we booked through a pre-paid website, the manager refused to give us a refund, but did give us a certificate for a complementary night's stay. Good thing the certificate included all of the company's brands, because we sure won't be staying there again. Oh, and the lack of housekeeping supplies in the room was explained away as a late housekeeping shipment. Since the hotel wasn't full, maybe someone could have snagged some from other rooms. http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r375218 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114328 The kitchen.There was no pool in Phoenix.“There is no pool. Is good for someone who is only using the hotel for sleeping.” http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114328 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114330 The convenience of the location in town as well as the full size fridge.The double (space for the stairwell) between front door and door to the office.“Not bad friendly staff, decent sized bathroom and good wireless internet.” http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114330 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114333 Very friendly and helpful staff.Cleanliness of room less than satisfactory.“More attention needed toward housekeeping, but the great staff and overall comfort made up for most of that. I would stay again if I needed an extended stay at a reasonable rate.” http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114333 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597100 For the Price of $1400. we felt we should have had toilet paper and the bathroom at least cleaned on our ONE day of service. Price gouging is not a pleasant experience., and hotel was not sold out. http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597100 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597101 This hotel was, buy far, the worst hotel room I have ever visited. The customer service was terrible. They booked us for a two bedroom suite, but had only single queen beds. The room was filthy, there were used wash rags from the previuos guests, no toiletries, and when I asked for an additional blanket so my travel companion and I could at least have our own blanket, it took 2 days! What a dissapointment. Look elsewhere. http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597101 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597102 When we arrived, there were no hand towels, no washcloths, and no hand soap. There were about 3 hangers in the closet (for an extended stay hotel?). There were crumbs on the carpet. There was one packet of creamer in the coffee basket. These aren't big deals. However, about an hour after we went to bed, a couple in a nearby room had a screaming, door-pounding fight. We called the Front Desk, who said they'd send someone to check. No one checked, and no police were called. At about 1:30 a.m., the couple were at it again. We called the Front Desk, and the phone just rang and rang. We looked for a phone book to call the police, but there was only a Yellow Pages with no police/fire numbers. Someone must have called 911, because 4 police cars arrived a few minutes later. Believe it or not, neither the police nor the hotel employee removed the couple from the hotel. As of 10:30 a.m., when we checked out, they were finally being "removed". Since we booked through a pre-paid website, the manager refused to give us a refund, but did give us a certificate for a complementary night's stay. Happily, the certificate included all of the company's brands, because we sure won't be staying there again. Oh, and the lack of housekeeping supplies in the room was explained away as a late housekeeping shipment. Since the hotel wasn't full, maybe someone could have snagged some from other rooms. Did I mention the smallish rooms with worn furniture? No ice machine, and half-full ice cube trays? http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r597102 http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114336 The convenience of shopping mall.The room carpet was filthy.“A great improvement with the hotel staff. The carpet in the room had stains all over it. Wearing shoes in that room was something you had to do. The tub was badly stained, thanks for having a floor mat.” http://www.travelpost.com//hotels/Homestead_Phoenix_-_Metro_Center/r1114336