http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/hid16355 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487356 I stay at the Holiday Inn on Airline in Baton Rouge frequently for work. Everytime I check in, I seem to have a problem. The lastest was that my credit card was denied and I was locked out of the room. When I went to the front desk, I was embarrassed because this fact was told while another guest was checking in and the attitude of the staff came across loud an clear that it was my fault. I was made to feel like I was doing something or trying to pull something over on them. After calling my credit card company I found the reason that my card was denied was because when I checked in the hotel staffed had keyed in the wrong expiration date. I understand mistakes and realize that no one is perfect but I was still made to feel that it was my fault. While the clerk apologized, her attitude said it all. I did call the Cooperate Customer Service and they were able to get me some satisfaction, but this experience and other here will prevent me from staying here anymore. http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487356 http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487357 Spent the week-end in Baton rouge @ Holiday Inn on Airline Highway, Great Hotel Staff but the only choice of beds were 2 double or one King, with 2 adults and 2 children we need 2 queen size beds,as most guests, they need to update beds to queen beds and better linens, the pillows were great also, they also need to have a micro wave and refrigerator in each room. The beds that were there were very hard and old. http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487357 http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r584233 It's been many years since I stayed in a Holiday Inn, but was extremely pleased with this one. We arrived too early to check in, went to the USC-LSU game, then returned. The check-in process was extremely quick and the front desk personnel were friendly and responsive - both when we arrived earlier and when we actually checked in. The accomodations were clean and spacious and certainly a good price. Based on this experience, I will not hesitate to include Holiday Inn's as a possible destination in future travel plans. http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r584233 http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487358 We just spent 3 nights at this motel and all I have is praise. The facility is attractive, beautifuly decorated and very clean. There are several seating areas that provide cozy areas to chat with friends or just relax. The staff is the most friendly group of people I have every seen. We are now planning a yearly trip to Baton Rouge and there is no question where we will stay. Jeannia from Nebraska http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487358 http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r584234 Upon arrival in the lobby we were impressed. There was a beautiful water fall, pool and restuarant. When we opened the door to the room we were greeted with a horrilbe smell from the bathroom. The carpet/room smelt of mold. The cleaning crew skipped our room during service time. The front desk sent someone immediately to replace towels and fix the beds. I don't think they clean after every guess, I think they just "straighten up". Try not to stay in the tower, it's old. Try the newer rooms on the side. Or go to a smaller and newer hotels in the area. http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r584234 http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487359 We had a very nice time the 4 days we were there. The hotel staff was great! Very friendly. Breakfast buffet was very good. The morning cafe staff wasnice, it was a joy to eat there. One waitress "cathy", was so sweet to us and totally spoiled us every morning.The evening cafe staff..not so nice...but we only ate there one night. It was a great experince and i can't wait to go back. http://www.travelpost.com//hotels/Holiday_Inn_Baton_Rouge-South/r487359