http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/hid86619 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r512903 Besides uncontrolled insects, staff just wasn't proactive in providing a solution. Simple task of just moving me to another room (hotel was not full) was not completed within 12 hours, which included 3 broken promises. Staff does not care. Facilities are run down, more like a motel 6 than a Marriott Property. I would only recommend this place to my ex-wife!!!!!!!! I moved across the street and stayed at the Hilton Hotel. What a difference. Staff actaully makes an effort to go out of their way to provide service and address any issues. Marriott has seen my last reservation and as a business traveler, I stay 20 to 25 nights a year. No more in Marriott if this is the level of service I can now expect. Manager was in hiding GM refused to speak with me on three different occassions. Clearly the staff just seems to be followig the lead of their manager. Ignore the client, then refuse to talk to the client and hope the problem gets solved. By all means, don't follow up with the staff to make sure simple issues are resolved. Like a pole manager. HE got up there, doesn't know how he got up here, he can't get down and now that he is there, he doesn't know what to do. http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r512903 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r382052 MARRIOTT FAIRFILED INN Room was crawling with cockroaches. I killed a few and went to bed. Woke up in the morning with insect bites all over my body. I notified the front desk and was told that I would be moved to a new room by Noon. 12 hours (a http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r382052 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r357587 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r357587 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r357586 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r357586 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r512904 this is a nice hotel. the pool is large and is 3 feet in the shallow end to 7 feet in the deep end. our room was clean and had a desk and dresser space so we could spread out with all of our stuff. the beds were unbelievably comfortable with down pillows and comfortors. bathrooms were a little small, but VERY clean (even the tile). We didn't have enough hand towels and washcloths, but the water pressure in the shower was wonderful. the breakfast area in the lobby had booths/tables tucked away so you didn't trip over everyone getting food. at $85 a night, it exceeded our expectations. http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r512904 http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r495506 The Fairfield Inn in Albq. is the cleanest,most comfy hotel we have ever stayed at. My family and I are in transition in moving to Abq. from Ruidoso and we stay at the Firfield Inn every week to search for a home in Albuquereque. They make us feel so at home, location is awsome,and house sevice is even better. Trust me you won't be afraid to take off your shoes in this place. We love it!! http://www.travelpost.com//hotels/Fairfield_Inn_Albuquerque_University_Area/r495506