http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/hid10277 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665493 Had free transportation into the city and a hot tubIts not in the city“The hotel was great. The drivers were friendly and helpful. Our stay at the hotel was pleasant and uneventful in a good way. I'd stay there again.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665493 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665494 Mini market in lobby has often needed items. Fridges in rooms.Limited access highway makes it hard to get to when southbound.“Clean, friendly service, and has a mini-mart so I could get milk or juice, or many other items, any time of night. Rooms have mini-fridges!” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665494 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665495 It was clean and quiet.The pool was dirty.“You need a car if you want to find a good place to eat. It was a bit out of the way from Boston. But they had a good shuttle service to and from the airport and car rentals. The indoor pool was dirty and hot!” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665495 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665496 Excellent Staff! Kind and very knowledgeable!The area that was in, but it was safe.“The hotel is situated in a rural area of town and it makes it kind of difficult to get to, but it is in a safe location. The Staff is very nice and knowledgeable of the area. The rooms were very clean, spacious and the pillows were the best I ever had in any hotel (that is counting the Hilton!)” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665496 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665497 Ease in getting shuttle to and from Boston.Difficult to find at first.“I would definitely stay there again if I came back to Boston. Some people complained about the shuttle not being fast enough, but you have to know that they are picking up multitudes of people at all different times of day which cannot be figured out ahead of time and occasionally may have to wait for next shuttle. We were very happy with this service. Right to the subway station.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665497 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665498 The airport shuttle service was great, punctual and the driver was very friendly.The restaurant/bar service was terrible. They were out of a lot of food, slow on service, and charged for items that should have been complimentary.“The airport shuttle service was great, punctual and the driver was very friendly. The restaurant/bar service was terrible. They were out of a lot of food, slow on service, and charged for items that should have been complimentary. It was an awkward set up - looking like a self service bar, but the waitress would follow you around and get your things, so you were expected to tip. The continental breakfast was almost $10, and for the price of the rooms that should have been included for free. They were out of breakfast items, and then the dinner service was out of half of their menu, leading to a lot of disgruntled businessmen and travelers. It was in a very poor location, nothing to walk to, etc, so the prices of their 'market foods (ice cream, chips and candy) were four times the store coast (example, chips that cost me $0.50 in a vending machine were $2.00 at the hotel. We were extremely disappointed in this service, especially under Marriott's ownership.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665498 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665499 I only had to spend one night there!Poorly trained and indifferent staff.“The girl on the phone Saturday 7/28 at 11:00 p.m. giving directions was rude and short with me. Then, my rooms AC barely worked. When I awoke at 8:30 am my room was 88 degrees! I called the desk and explained I needed to sleep in and that I would really like to have my AC looked at I called the desk twice and no one ever came to fix it! I checked out because I could not sleep and complained to the front desk. I never even got "I am sorry". I left unhappy, overheated, overtired and very upset!” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665499 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665501 Shuttle to the airport.The front desk woman.“The hotel was fine. No consideration. The woman was down right rude. The way the room was booked should not be considered.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665501 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665500 Very helpful staff and clean facility.Restaurant needs its own staff, and better food.“If from out of town, not easy to find passing through a "rotary" didn't make it any easier either. Address is misleading as only a local would know "Bennet Highway" is really "Highway 1". Leaving was just as bad as I had to quickly merge on to a speeding highway heading the opposite direction I wanted to go. However, facility is very clean, and staff very helpful and courteous. The restaurant, which I understand to be a new addition, needs its own staff, and food is average at best.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665500 http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665502 Cookies, business center, pool, hotel shuttle.No room service. My dinner order was not correct.“No remote control when we got to the room. It was fine for what we needed.” http://www.travelpost.com//hotels/Courtyard_Boston_Revere_Saugus/r665502