http://www.travelpost.com//hotels/Comfort_Suites/hid34243 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Comfort_Suites/r616251 "X", front desk staff was not very helpful. upon asking for a local map, was told they didn't have such a thing yet another employee found me a local map which was just what we were looking for. Hotel cleanliness okay but the parking lot was needed to be plowed (cleared) to allow vehicles to drive safely and be able to park within space alloted. http://www.travelpost.com//hotels/Comfort_Suites/r616251 http://www.travelpost.com//hotels/Comfort_Suites/r616252 "X", front desk staff was abrupt and not very helpful.upon asking for a local map, was told they didn't have such a thing yet another employee found me a local map which was just what we were looking for. Hotel cleanliness okay but the parking lot was needed to be plowed (cleared) to allow vehicles to drive safely and be able to park within space alloted. http://www.travelpost.com//hotels/Comfort_Suites/r616252 http://www.travelpost.com//hotels/Comfort_Suites/r1014894 Clean, had all necessities, quiet within the hotel.Airport noise--but expected it.“For the money, this was a very nice hotel. The staff was very courteous and the hotel was very clean, no random smells. Noise from the airport, but this was expected due to location near the airport. Would definitely stay there again. Pillow top beds a plus!” http://www.travelpost.com//hotels/Comfort_Suites/r1014894 http://www.travelpost.com//hotels/Comfort_Suites/r1014899 Staff was great!I couldn't stay longer.“I arrived in Buffalo, NY with an infant, and called for the shuttle, it was right there! They had me already checked in; my key ready, heater on crib set up and helped me with my luggage. It was wonderful!” http://www.travelpost.com//hotels/Comfort_Suites/r1014899 http://www.travelpost.com//hotels/Comfort_Suites/r1014907 Nice rooms.Lots of airplane noise.“Would highly recommend.” http://www.travelpost.com//hotels/Comfort_Suites/r1014907 http://www.travelpost.com//hotels/Comfort_Suites/r616253 In my travels to Buffalo, I will not stay in this hotel again. The room itself was ok. My issue was with the staff. I was awakened by a call from the front desk at 3 am. The hotel employee told me that they had received a complaint that I was being loud. He rudely told me to hold down the noise. I told him that I had been sleeping and that I was not making any noise. As I was trying to return to sleep, I received another call from the front desk. This employee was equally rude. He told me that he had received two complaints from a lady saying that I was talking in my room. He said she had an early flight and that I needed to be considerate of her. I tried to explain that I had been asleep, I was traveling alone, and I did not have the TV on. He rudely raised his voice and told me to just hold the noise down. At this point, I was so mad that I could not return to sleep. This was a terrible night in this hotel. I was truly disappointed that the staff did not properly investigate the source of the noise. I was also disappointed with the overall tone of their phone calls. Upon checkout, the staff was only slightly apologetic. As a result, they ended up with two dissatisfied customers instead of one. http://www.travelpost.com//hotels/Comfort_Suites/r616253 http://www.travelpost.com//hotels/Comfort_Suites/r357478 http://www.travelpost.com//hotels/Comfort_Suites/r357478 http://www.travelpost.com//hotels/Comfort_Suites/r616254 We chose this hotel because we were to begin our AMTRAK train trip from Buffalo. The location for all forms of transport is great, and the hotel staff will shuttle you to both the airport and train station. Our room has a king size bed, a sitting area and a microwave oven! It was clean and had everything we needed except a lift. Our suitcases were quite heavy, so the upstairs room was not as convenient as a downstairs room would have been. Staff were, however, helpful in getting the bags up the stairs. We were surprised to have breakfast provided. It was generous and there were hot & cold items. It was good. http://www.travelpost.com//hotels/Comfort_Suites/r616254 http://www.travelpost.com//hotels/Comfort_Suites/r1014913 I chose this hotel since we had an early flight to catch and it's only 5 minutes from the airport.It's hard to find unless you have a GPS.“Staff is friendly and there's a pc attached w/ a printer where you can print your boarding passes) free of charge.” http://www.travelpost.com//hotels/Comfort_Suites/r1014913 http://www.travelpost.com//hotels/Comfort_Suites/r1014921 Very warm welcome by staff.Pool and hot tub area seemed dingy and dirty.“You may want to keep footwear on while you are at this hotel. Just doesn't feel very clean.” http://www.travelpost.com//hotels/Comfort_Suites/r1014921