http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/hid18577 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526048 We found the room to be clean and well maintained. The staff was courteous and helpfull. The breakfast was good and the area properly maintained. Would definitely stay here again. Ontario, Canada http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526048 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526049 My wife and I stayed for one night. When we checked out we overlooked and left a large bag of Yankee Candles in the room, $76.00 worth of candles. We realized this when we were unpacking at home, 3 hours away. I immediately called the hotel and notified them knowing they could be shipped to us. We told them the exact location on the floor where they were left. The desk person said we will check but no one has turned anything in from the room we stayed. After calling back numerous times to the hotel and the owner at his residense no one had seen them. They said keep checking your car. The owner's wife was very rude on the phone and didn't care about the customer service aspect. Just, "How did you get this number", "Don't ever call here again". I filed a complaint with the BBB. I realize they are not responsible for any valuables left in the room per hotel policy, All I wanted was to be reimbursed the money of the candles. I know they found them. And probably split them up between the staff and are burning them as we speak in their homes. If I owned the hotel I would have honest caring employees that were well versed in excellent customer service and cared for and about repeat customers. After all we the customers keep them in business. The staff found the candles and kept them, instead of doing the right thing which would have been, found the candles, looked up who had stayed in the room, called the person, and arranged to have them shipped to the owner. You know the HONEST way of doing business. They put on a good front but prey on what they can find when HONEST people leave. Lesson learned. I will not nor will anyone I know ever stay at this uncaring, dishonest, unprofessional dump! http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526049 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r951711 Staff was nice to all of us.None. Great hotel. Best we have found around. We will stay there again. http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r951711 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526050 **UNSATISFACTORY HEALTH CONDITIONS/ LIVING AREA- 8 inch gash/rip in the carpet/filthy/torn/dirty frayed pieces. BATHROOM Handrail along bathtub secured by silver duct tape. MATTRESSES heavily soiled/grossly stained. Box spring had what appeared to be a DEAD INSECT APPROXIMATELY 1 INCH COCKROACH SHELL AND ENTRAILS/SOME UNIDENTIFIABLE FOREIGN MATTER (POSSIBLE FECES) stuck/embedded on the top portion of the box spring. FURNITURE Nightstand/dressers had scratches/large chips/dents. The overall room was dingy and definitely not aesthetically pleasing or restful. The furniture appeared to be old in poor condition. ROOM ODER Cigarette smoke FILLED the stairwells (MAIN) access area to all rooms-corridors/NO ELEVATORS on site, causing musty smell. UNSATISFACTORY FOOD PREPARATION/HANDLING OF BREAKFAST BAR The Breakfast Bar-monitor was observed several times coughing/hacking onto her uniform sleeve and placing her hands over her mouth and face area. During this same period, she would then turn and arrange the fruit and pastry dishes. AT NO TIME DID SHE WASH HER HANDS/WEAR A PROTECTED MASK/OR FOOD GLOVES WHILE HANDLING BREAKFAST ITEMS. Several times, the female blew on the waffle iron to blow out the waffle crust left behind. Food and milk were poured/placed back in original jugs and boxes. FRONT DESK HELP Lack of professionalism/poor customer service and lack of common courtesy. Substitution-room had paint peeling from ceiling and soiled mattress as well. What a NIGHTMARE and HOT MESS! HOWEVER, GET THIS JOKE …. Lobby plaque read 100% satisfaction guaranteed…(YEAH OKAY that happened…NOT) they also had BBB decals/ plaques proudly displayed. **TRUST ME folks I have PHOTOS! I made a formal complaint with the BBB and attached 24 visual aids, city officials have also been contacted on this jewel.**Spare your family PSYCHOLOGICAL & MENTAL ANGUISH… THIS PLACE IS A BIOHAZARD AND PUBLIC SAFETY/HEALTH RISK** http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526050 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r581915 I have enjoyed booking my travel needs through online travel website for many years. I have been able to stay at great hotels for a surprising price. I cannot say the same in this instance. The price of $* per night (incluing fees and taxes) is extremely high for a place that offers very little comfort. The quality of the facilities leave a lot to be desired. I am shock to see that online travel website included this hotel in their list of recommended facilities. http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r581915 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526051 This Comfort Inn is reasonably priced, it suits our needs, and it is close to everything. We enjoy the complimentary breakfast (especially the fresh hot waffles)and the swimming pool. The staff is attentive. http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526051 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526052 The staff was super friendly and the rooms were extremely clean. The breakfast was wonderful and the breakfast room was clean. The staff member who helped in the breakfast area was helpful and made sure that everybody had what they needed. I was traveling with a handicapped child without my husband and I felt very safe. http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r526052 http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r581916 Great place to stay! Our room was always clean, staff was friendly and helpful, breakfast was awesome and we were close to everything we wanted to do. We didn't realize how spoiled we were staying here till we stayed in a different hotel on our way home. I'd stay here again in a heartbeat!! http://www.travelpost.com//hotels/Comfort_Inn_Surfside_Beach/r581916