http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/hid45884 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524463 My husband and I live in Texas not to far from Bossier City Louisiana and we go Boomtown as often as we are able to and we have no complaints at all. We are not always able to get a room when we need it but.....I don't always call early enough so that is my fault. I always feel safe at Boomtown and they park our car and return it to us when we are ready to go home and that is a big help as I can't walk very far due to a disability. We will continue to go to Boomtown as long as they keep on treating us right. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524463 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r1099283 I got coupons for a free room (during the weekdays) so I decided thats where I wanted to go for my birthday two years ago. The room was huge with a kingsized bed and a jacuzzi bathtub. Mirrors where everywhere. I have broke even 3 out of the 4 times I have been there gambling in the casino. The greeters are always cheerfull in wishing you good luck. Last time I was there they took out some of my favorite machines. Other than that I would recommend BoomTown to everyone. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r1099283 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r1099278 Great service from top to bottom. This is my second home and I love all of the great hospitality they show us whenever we're in town! And once you visit they're always sending you free stuff from rooms to play credits. Just wonderful! http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r1099278 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524464 The casino itself is great. Clean, comfortable, well lit and the foor workers are always friendly and helpful.The 1800 Prime Steak House has excellent food although abit pricey. When you book reservations at the hotel, they require a credit card but when you arrive to check in you are told the rooms are on a first come first serve basis so you may not get the accomodation you requested. Some of the rooms in the hotel are beginning to show signs of wear and need to be refurbished.However some of them have already been refurbished and if you are fortunate enough to get one they are not only beautiful but are very comfortable and have every amenity you need. All in all it is a beautiful property and well worth the few irritations you might have. I would strongly recomend it to anyone.I have already booked reservation again for next month. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524464 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524465 I flew my friend to Shreveport from Arkansas for Christmas. On Dec. 28th we were playing the Lobster Mania on the lower level. I was teaching my friend Tonja how the machine worked and when the machine started hitting I told her to increase her bet. She had the print out from the last machine we played before going to dinner. It was $18.?? I told her to put the voucher in the machine and increase her bet. She did and the machine took the voucher but never gave her credit for it and did not even acknowledge it had taken the ticket. I hit the cash out button thinking it would kick out the $8. ?? amount she already had in there and eject the $18.?? we had attempted to put in the machine. Nope it did not eject the $18.?? ticket it did eject the $8.?? ticket. I told her to stay at the machine and I would find one of the floor help. I found a female employee and brought her to the machine and explained everything. She said the machine should of said tilt or void or something. I said but it didn't! She went and got her manager. I have no idea what his name was he is an older man and black. I only stated the fact that he was black to identify him if you read this and have or had problems with the same person. IHe did not believe us and my friend took him to the machine she had played before we went to dinner and he was able to pull up the cashed out voucher for $18.?? but he seen where it was dated approx. 1 hour earlier and questioned her about that. We explained we had just got back from dinner. We asked him to open the machine he said he could not. With much argueing and insinuated wrong doing on our part he called the floor employee over and stated "I'm only going to do this once." I am a regular at this casino I spend between $300.00 and $700.00 a week at the Bossier Boomtown. I was very offended and insulted by his statement and accusations. If we were going to try to steal money it would not be for $18.??! I felt bad for my friend as well. She had just spent a night layed over in Memphis due to weather. I had left my billfold in the restroom of a truckstop where I had stopped to buy gas and lost $628.00! So this was just the final insult. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524465 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524466 I have been trying since 10/07 to book a room for New Years Eve. They will not allow you to . I did get a card in the mail finally for what I thought was reserve a room for myself and friends from Missouri. When I called I was told it was only to be put on a list??? Here it is 12/16/07 and I have yet to know with company coming whether we have a room or not. Myself and others go the Boomtown biweekly at least and spend several hundred dollars each. We have been loyal to them I just hope they will return the loyalty. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524466 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r344056 I will never return to this hotel. I was quoted $59 at the time I booked the room, however when I checked in I was charged $69 and a $30 room deposit. When I checked out the next morning I explained that I charged more than I was quoted. The clerk said I see you were supposed to charged $59 dollars but I computers are not working at this time and I will put the 10 dollars back on your card. She however gave me my $30 deposit back. I check my account a week later and I see I was charged another $33. I called and spoke with the nighttime lead (supervisor), who informed me I was quoted 99 plus tax because she was looking at the computer and that I had signed the paper. I tried to tell her that I signed a piece of paper that had the $69 plus tax and the $30 room deposit. She also told me she could give me $30 back but not the $33 dollars I was charged. This is the biggest rip off I have seen. Just to think I stayed overnight so I could go to LSU Medical Center to take my 5 year old child for testing very early the next morning. I would not recommend anyone stay in this hotel unless you have money that you can just give away along with being lied to. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r344056 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524467 Great place to stay. Friendly staff always ready to please. Best slots great food. Best comps in LA.We needed A room with A refrigerator and they were great they us one to our room and set it up for us. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524467 http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524468 We have gone to all the casinos in Bossier and we love Boomtown. We always have a great room, a great time and great service and comps. We feel welcome and at home at Boomtown. http://www.travelpost.com//hotels/Boomtown_Hotel_Casino/r524468