http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/hid33965 TravelPost.com - Hotel reviews, information, and rates from thousands of websites http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730458 Friendly greeting, accommodating staff.Nothing. Very clean, very comfortable, computer room was excellent, staff were responsive, bed was comfortable, shower was great, coffee was standard coffee. Staff went out of their way to help me use the computer facility. We had two rooms and staff made sure our two rooms were connected. It was great! http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730458 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730457 Average deal for an average room. The plus is a breakfast buffet!The room I was in has drainage problems. Comfortable room at a fair price. Pretty good breakfast buffet included. I'll definitely stay here again. http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730457 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730459 The free shuttle to and from the hotel was convenient.There is only one bus that travels to and from downtown which takes almost 50 minute. The hotel is too far from downtown to really be enjoyed. Just factory roof tops and parking lots. The best thing to do is rent a car at the airport and don't rely on the bus system in the area. Which is unreliable most times and can get pretty expensive if you do not pay a day or week pass? http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730459 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730460 Clean and easy for an overnight prior to flight.Very few restaurants close and restaurant closed in evening. The only thing that could be improved on is offering late meals for travelers as there are no restaurants within walking distance other than a Mac Donalds. http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730460 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730461 Free breakfast.Small room, internet access didn't work. The room was small and a little dated, but the free breakfast made up for it. I would recommend it to anyone looking for a good value near the airport. http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730461 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730463 It existed.Not customer orientated. I waited one and a half hours for the transportation from the airport despite repeated statements on the phone that the shuttle was on the way. The shuttle was 25 minutes late returning to the airport. That, alone, discounted anything good I might say about the hotel. http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730463 http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730462 Nothing.Dirty carpets small rooms. I would not stay there again. The rooms had a bad smell and the carpets were very dirty. The dirt was on the bottom of my feet and the food was not what one would want for fine dining. I was very disappointed in the room. http://www.travelpost.com//hotels/Best_Western_Grosvenor_Airport_Hotel/r730462